Shipping Info

Please ensure you put a valid address, we do NOT ship to PO Boxes. If a box is returned due to an incorrect address we will resend at your expense. We are NOT responsible for replacement costs if an animal gets #sugarhigh on your cookies.
All cookies are baked fresh, if not consumed, please freeze.
Due to the nature of our products, there are no cancellations and no returns.

QUESTIONS? EMAIL US! CARTEL@MYCOOKIEDEALER.COM

GROUND SHIPPING

Ground Shipping through UPS
-Ground shipping is typically 5 BUSINESS days. (west coast especially can take MUCH longer)
-.2pm pick up for ALL ground orders, if order is placed after 2pm est, it will ship next business day.

-UPS ground shipping can take much LONGER and is NOT guaranteed time frame.
-Remember weekends don’t count as business days.

2 DAY SHIPPING

We offer 2 day shipping through UPS (UPS does not guarantee)
-Orders purchased on Saturday and Sunday will go out on Monday and SHOULD arrive by Wednesday.
-Orders purchased before 4pm on Wednesday SHOULD arrive by Friday. Any orders made after 4pm est will ship next business day.
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After 4pm Wednesday orders will ship Thursday, and WILL NOT arrive until Monday.

INTERNATIONAL SHIPPING

Due to COVID and customs regulations; My Cookie Dealer is not responsible for any tariff, duty, taxes, handling fees, customs clearance charges or any delays at the boarders.  Once the order is placed, processed, and has left our bakery, we are unable to assist with any international issues.

NO HOLDS

We can NOT hold packages. We ship all orders same day or next business day.